Question 1

What is our minimum order quantity (MOQ)?

Accepted Answer

Our minimum order quantity (MOQ) is 200 units per style or color.

Question 2

How do measurements work?

Accepted Answer

Ideally, you provide us  size charts with the measurements you would like for your clothes. If you don't have these or need assistance, we are always happy to help at no cost to you.

Question 3

Which products do we not manufacture?

Accepted Answer

We specialize in men's apparel and do not manufacture swimwear, underwear, bottoms, jeans, jackets, sportswear, or lingerie.

Question 4

Do you only work with men's fashion?

Accepted Answer

Our expertise lies in working only in men's fashion particularly in shirting and trousers, casual and formal both. However, we are open to working in women's fashion wear.

Question 5

What categories do you specialize in?

Accepted Answer

Our speciality is in male upper and lower body fashion, including shirts and trousers, both half and full, formal and casual. 
Embroidery on pockets, sleeves, cuffs, trouser pockets etc, are created as well.

Question 6

Can we provide our own tech packs, patterns, and samples?

Accepted Answer

Yes, you can provide your own tech packs, patterns, and samples at the start of our partnership. However, please note that we will still charge the same prices as we need to recreate the patterns and samples to ensure the highest quality manufacturing instructions.

Question 7

What is your monthly order capacity?

Accepted Answer

Our manufacturing capacity is 50,000 units per month, but we have local partners that allow us to double our capacity.

Question 8

What is full package manufacturing?

Accepted Answer

Full package manufacturing or FOB, refers to a production process in which a single company handles all aspects of clothing production, from design and development to process, the company is responsible for overseeing every step of the production process and delivering the finished product to the customer.

Question 9

Can I order physical samples before ordering in bulk?

Accepted Answer

Of course. Before beginning production, we develop and share physical samples with you. This is to validate fabric consumption, manufacturing times and guidelines, fabric behaviour and texture. 
These samples are billed separately from production  and includes shipping costs.

Question 10

What if I don't like the samples you send me?

Accepted Answer

If you don't like the physical samples we are open to make it again with the changes you want. We could charge an additional fee for remaking samples for orders under 500 units. The fee will depend on the complexity and materials.

Question 11

What happens if I receive defective items?

Accepted Answer

Usually this should not happen, because we have strict Quality Assurance process, but if happens we are open to discuss further for solutions.

Question 12

How does payments work?

Accepted Answer

We can create, show, and ship physical samples without charging a fee, as long as we have agreed to go into production together. During this initial stage, we will also define the unit prices for manufacturing. To begin production, we may ask for a 50% payment upfront and agree on a timeline for the remaining 50%. For established relationships, we may be able to make arrangements for payment prior to delivery of orders. The specific payment terms will depend on the size of the order and your needs. It is best to speak with us to get a clear understanding of the payment options available.

Question 13

Where are you located?

Accepted Answer

Our company is based in Noida, Uttar Pradesh, India, and all of our manufacturing is also done in India.

Question 14

Do you send fabric or material samples?

Accepted Answer

We can send fabric or material samples upon request, but we typically only do so far for orders of more than 1,000 units. For smaller batches, we provide high-quality photos and videos of the materials.

Here is everything you need to know about working with us.